After-sales "three guarantees" period and appraisal standards
Consumables (bulbs, flashers, fuses, tires, cushions) do not fall within the scope of the "three guarantees" of the product, and special circumstances are discretionary.
serial number | Accessory name | Three Guarantees Period | Identification Criteria | Precautions |
1 | frame | 2 years or 6000 kilometers | Frame desoldering, fracture, deformation | 1、Damage deemed or caused by improper operation impact is not guaranteed; 2、Those who change the structure of the train frame without permission will not be given three guarantees; |
2 | Direction handle | 1 years or 6000 kilometers | Fracture and desoldering cause the whole vehicle to deviate | 1、Damage due to man-made reasons and impact damage will not be subject to three guarantees; |
3 | lower board | 1 years or 6000 kilometers | Welding fracture, deformation, desoldering | 1、Human-caused impact and collision fracture will not be subject to three guarantees; |
4 | motor | 1 years or 6000 kilometers | 1、Coil ablation or magnetic steel degradation, falling off 2、Cracked shell, broken motor shaft | 1、Shell cracking, coil ablation, motor wire shearing, etc. caused by human factors are not three packs; |
5 | controller | 1 years or 6000 kilometers | 1、The outlet remains intact and unaltered 2、Internal short circuits, open circuits or other functions affect the quality of use | 1、The end of the line is artificially cut, the label is torn, and the date is modified without three packs; 2、 Three guarantees will not be given for private opening or artificial modification; |
6 | rear bridge | 1 years or 6000 kilometers | Desoldering, fracture, deformation, distortion | Damage caused by improper driving or impact due to improper operation will not be guaranteed |
7 | Transmission | 1 years or 6000 kilometers | 1、Failure problems caused by cracked housing, oil leakage, gear damage | 1、Due to collision, breakage, and shell cracking during transportation, it will not be packed three packs 2、Unauthorized disassembly and assembly, resulting in gear missing teeth will not be three guarantees |
8 | Wiper motor | 6 months or 6000 kilometers | Internal coil short circuit, open circuit | Three guarantees will not be given for man-made disassembly and assembly damage. |
9 | meter | 1 year or 6000 kilometers | 1、The instrument function does not display, the watch hand does not go, does not reset, the lamp is long on and other phenomena; | 1、Three guarantees will not be given for man-made disassembly and assembly damage. |
10 | converter | 1 year or 6000 kilometers | Short circuit, open circuit, no voltage output, unstable output voltage and affect the use; | 1、Three guarantees will not be given for man-made disassembly and assembly and water damage. 2、Open the converter without permission, and there will be no three guarantees inside. |
11 | Heater control box | 1 year or 6000 kilometers | 1、The outlet remains intact and unaltered; 2、Internal short circuit, open circuit or other reasons affect the use; | 1、If the line-member is cut, the label is torn up, and the date is modified, it will not be guaranteed; 2、 Three guarantees will not be given for private opening or artificial modification |
12 | Directional string | 1 year or 6000 kilometers | Dewelding and cracking deformation at welding place | 1、Damage due to man-made reasons and impact damage will not be subject to three guarantees. |
13 | shock absorption | 1 year or 6000 kilometers | 1、Deformation and fracture under normal use of shock absorption 2、Damping oil seal serious oil leakage | 1、The whole is corroded or used when collision and overload cause deformation and not three packs; |
14 | Brake system | 1 year or 6000 kilometers | YouTube oil spill, brake stuck or broken | The brake shoes are not three packs, and can be used normally after debugging and maintenance; |
15 | tire | 3 months | Surface cracking, bulging, interlayer broken wire or exposed steel wire, etc | Three guarantees will not be given for damage caused by human reasons or improper use; |
16 | rim | 1 year or 6000 kilometers | Trachoma, Cracking, Swinging, Deformation | Three guarantees will not be given for damage caused by human reasons or improper use; |
17 | Front axle | 1 year or 6000 kilometers | Dewelding, cracking, deformation at welding site | Damage due to man-made reasons and impact damage will not be subject to three guarantees; |
Remarks: (1) Wearing parts (bulbs, flashers, fuses, tires, cushions) do not fall within the scope of the "three guarantees" of the product, and special circumstances should be handled as appropriate.
(2) The right to interpret the "three guarantees" period of after-sales parts belongs to Youmi New Energy.